Category Archives: The Farm CEO

THE FARM CEO (Issue 61): The seeds of success: 4 start ups leading the field in agriculture, 12 top ways Israel feeds the world, Growing a business that helps small farmers in Africa

In this week’s issue of The Farm CEO, I feature 3 reports about latest discoveries in Farm Business across Africa.

1. The seeds of success: 4 start ups leading the field in agriculture

Nigeria @56: Claim Your N5,600-to-buy-ANY-Product-Awoof [Expires MNT Fri 30/9/16]

I love what I do :-)

It’s always so much fun to be able to think up new ways to communicate with my target audience!

I worked overnight writing new articles for a proJect, and managed to squeeze in a new audio podcast recording.

Then just as I was about to go to sleep at 6:30a.m, the idea occurred to me to use Nigeria’s new age to compose the following offer…

Lol: Notice how my promo fee EQUALS Nigeria’s age multiplied by 100? Like I said, I love having fun doing what I do :-)

**********************************
Nigeria @56: Claim Your N5,600-to-buy-ANY-Product-Awoof [Expires MNT Fri 30/9/16]

If you pay N5,600.0 on or before MNT tomorrow 30/9/16, I’ll send you ANY product of your choice – no matter the price

[NB: Offer valid for first 5 persons to reply YES via email to tayo at tksola dot com to claim the offer].

So if there’s any product you’re interested in, or that you’ve contacted me about in the past, THIS is your chance to get it.

You’ll be saving N3k to over N65k.

But here’s the best part:

If you claim this offer, you ALSO get full membership of my Farm Business Ideas club, which includes 40% lifetime discount to buy any other products or services I offer in future.

TIP: Tell a friend about this opportunity, even if you don’t need it.

S/he may thank you for it!
**********************************

Happy 1st October Independence Day celebration in advance!

Get Listed in TheFarmCEO.net’s Farm Products Bulk Buyers & Sellers Database [Hint: Get your Personalised Copy of my Excel-VB Driven Business Contacts Database Manager software]

Click here to fill/submit your details for possible inclusion in my Farm Products Bulk Buyers & Sellers Database.

I’ll be sending out the download link to an updated copy every month end.

If you get listed, you will get a copy.

Here’s a most recent email request I’ve gotten that proves this database will be highly valued by many stake holders:

=Starts=
Good afternoon sir,

I am just getting your mail now. But I don’t know if you have a famer that can supply 2000 crates of eggs to Apapa latest by tommorow evening @ 705 plus transport. A 30% down payment after delivery and 70% payment in two weeks… My uncle’s farm can’t carry that presently as we have customers plenty on our neck oo
=Ends=

I’d contacted the above quoted CEO on behalf of a client seeking bulk buyers.

This updatable Bulk Buyers & Sellers database I’m compiling will empower parties on both sides. The requests I get confirm this.

I’m using my Excel-VB Driven Business Contacts Manager software to compile the data

Watch the video demo below, for the app which I built in 2006.

http://youtube.com/watch?v=2Y0gv8QjBZI

Click here to fill a web form. Specify the details of your interest in the comments field to do 1 and/or 2 outlined below
:

1. Submit your entry into the Farm Products Bulk Buyers & Sellers Database.
And/or…

2. Request a personalized copy of my Excel-VB Contacts Manager app for your own use at a special promo price offer.

PS: Here’s the original description of what the Contacts Manager app does, as I wrote it 10 years ago

Discard bulky cardholders & STILL have access to ALL your business/personal contacts data in ONE place.

You need to send out gifts, and greeting cards to your business contacts…BUT there’s A PROBLEM!

If only you had all the names, snail mail/email addresses, phone numbers etc in ONE place.

If only you could print out all the contact data for EACH person in a neat alphabetically arranged table format for you or your assistant to refer to in preparing mails or parcels to be delivered.

This app can help you do the above – and more.

PII 032: Maximise Returns by Integrating Rabbit Farming into Your Farm Operations [True Story: Excerpts from my response to a tweeted request from Eno, a Nigerian Rabbit farm owner]

Below: Screenshot of a tweeted request from Eno, a Nigerian Rabbit farm owner.

I’ve been passionately preaching the gospel of Commercial Rabbit Farming on this blog for years (see past articles below). This is because I believe its potential as a high quality protein supplying micro livestock (aka “Biological Refrigerator) is grossly underestimated.

It is for that reason that I always go out of my way to support any rabbit farming enthusiast or practitioner who reaches out to me (e.g Korku, the soft-spoken Accra based Rabbit Farm CEO client who purchased my Excel-VB Ration Formulator and Feed Formulation Handbook 2 months ago).
SCROLL DOWN TO READ FULL ISSUE

 

Tayo Solagbade's Performance Improvement IDEAS(PI Squared) Newsletter

Tayo Solagbade’s
Performance Improvement
IDEAS
(PI Squared) Newsletter

Monday 19th September 2016

Logo - Tayo Solagbade's Self-Development Academy


NB: This PI Squared newsletter will be published weekly, on Mondays, in place of the Speaking/Web Marketing IDEAS newsletter, starting from today – 15th February 2016.
I’m reinventing my Monday newsletter content and theme, to accommodate my vision of serving the growing audience of serious minded individuals and organizations reaching out to me, with information, education. news and research findings designed to help them do what they do better.

**********

View Tayo Solagbade's video tutorials and demonstrations on Facebook Productivity Tips, Web Marketing, and for his Custom MS Excel-VB driven software applicationsJoin the SD Nuggets community on Facebook.comConnect with Tayo on Twitter.comConnect with Tayo on Google PlusConnect with Tayo on LinkedIn.com

PII 032: Maximise Returns by Integrating Rabbit Farming into Your Farm Operations [True Story: Excerpts from my response to a tweeted request from Eno, a Nigerian Rabbit farm owner]

Below: Screenshot of a tweeted request from Eno, a Nigerian Rabbit farm owner

Screenshot of a tweeted request from Eno, a Nigerian Rabbit farm owner

I’ve been passionately preaching the gospel of Commercial Rabbit Farming on this blog for years (see past articles below). This is because I believe its potential as a high quality protein supplying micro livestock (aka “Biological Refrigerator) is grossly underestimated.

It is for that reason that I always go out of my way to support any rabbit farming enthusiast or practitioner who reaches out to me (e.g Korku, the soft-spoken Accra based Rabbit Farm CEO client who purchased my Excel-VB Ration Formulator and Feed Formulation Handbook 2 months ago).

Based on my personal experiences doing it in the past (which drives my vision to go into it via my proposed Farm Business Support Centre), I believe Rabbit Farming, properly done, offers low cost, multiple high income generating benefits, beyond sales of meat to include production of a wide variety of money making handicrafts from its many byproducts.

The tweeted request from Eno, a Nigerian Rabbit farm owner therefore excited me so much that I decided to feature it in this week’s issue of my Performance Improvement Ideas (PII) newsletter, with my response – which is in form of excerpts from notes I sent to a group of clients, earlier in the year.

I’ll end by saying that the versatility of the rabbit in terms of what it can eat and convert to flesh/meat, makes it an excellent animal to rear on ANY farm – or indeed in any backyard or homestead farm.

A little creative thinking and planning by most crop farmers can enable them integrate rabbit farming into their operations to maximise returns from their enterprises.

This can be done simply by developing systems to use relevant wastes to feed their rabbits for meat production purposes at a fraction of conventional costs.

If you need help making use of the ideas I’ve advocated here, click here to sent me a message.

Below: My response to Eno…

Thanks for your inquiry Eno.

I’m currently in Nigeria. But back in April 2016, I traveled from Cotonou to visit Songhai’s Porto Novo headquarters, on behalf of some members of my Farm Business Ideas Club, to make inquiries about pineapples, rabbits, grasscutters etc.

I notice you mentioned Ghana – and I am aware from speaking with my client, Korku, that they do have some good breeds there, though I do not have breed specific information. However, even he has spoken to me about the possibility of getting superior breeds from Benin Republic!

This is why I believe your best best would be to get what you need from Songhai – they are the ones I can vouch for in terms of the integrity of breeding stock you can purchase. I cannot however tell you what kinds of breeds they have in stock.

The Songhai officers I’ve met told me their rabbits are reared on another site located in a town called Savalou, but I have not been able to follow up the contacts and get the needed info.

TIP: It would help greatly if you can speak French in reaching out to, or visiting them. But they do also have officers proficient in English.

  1. Click here to visit the Songhai website | Click here to use the contact form
  2. Click here to contact them through their excitingly updated Facebook page (Don’t leave without LIKING it!!!)

Below are excerpts from an email broadcast I sent to my Farm CEO clients. It offers information I obtained directly from the officers I met

I shared this information below in my Cost-Saving Farm Business Ideas club’s group on Facebook (see https://www.facebook.com/groups/992652147472525/?ref=bookmarks) back in April 2016.

I’ve posted it on this blog, in responding to YOU, Eno, so as to afford other interested persons access to it via a link I can easily send out in future…I love to save my time :-)

Hope this helps – but do let me know if you need further assistance.

With kindest regards,

Tayo

PS: It goes without saying that the information below is NOT under my control, and the prices stated may have changed since the date(s) I obtained them. You will have to contact the gentleman I mentioned to establish the current status.

—–Original Message——
To: info at thefarmceo dot net
Cc: m
Subject: Re: Grasscutters, Rabbits, etc
Sent: Apr 21, 2016 9:36 PM

I finally got through to Monsieur Victor Boko at Songhai about the snails:

He said Songhai does not sell its snails – but offers training.

Will ask around for possible sources that sell snails of the kind needed for this business..

Tayo

——Original Message——
To: info at thefarmceo dot net
Cc: m
Subject: Re: Grasscutters, Rabbits, etc
Sent: Apr 20, 2016 2:14 PM

A note on current exchange rate: Last week I cashed N50k naira equivalent for approx FCFA 103k.

That means the Naira devaluation has resulted in a 2:1 ratio instead of the 3:1 ratio that existed (Naira : FCFA) before the crash.

So, you need to divide the FCFA prices given below by 2 instead of 3, to convert to the Naira equivalent.

1. Une famille de Aulacode [A family of Grasscutters] 4 females + 1 male – FCFA 90,000.0

2. Rabbits – FCFA 15,000 for one adult rabbit.

…deleted text…

I tried calling this morning to ask about snails, but he has not picked up.

He speaks French. Not sure if English is okay for him. But I’m told Porto Novo is Ajase, and many of them speak Yoruba. You may call him and try to communicate in English or Yoruba. I will keep trying here.

3. Caisse de transport (transport case)-

This is optional.

Price = FCFA 10,000.0

4. Certificat Sanitaire – this is needed to transport live animals across borders.

Price = FCFA 5,000.0

All the above info provided by the “Responsable du (I.e Head of) Production Songhai M. Victor BOKO.

His mobile: (reomved for privacy) – fill/submit this form to request it.

His email: (reomved for privacy) – fill/submit this form to request it.

Disclaimer

This is information passed to me by those mentioned. I have no means of verifying how realistic or accurate any of it is.

Listing them here does NOT constitute an endorsement of any of them.

You must therefore take the due diligence action of going further to check and verify etc.

Call me if you have questions or require clarification. I’m still moving around a lot and mat not find it easy to do emails.

For those of you who requested information about livestock like Rabbits etc, watch out for the next email.

In your service,

Tayo

Related Articles

  1. They Want to Learn English from Me & I Want to Improve my French! (PLUS Video of an angry Beninese Grasscutter, Photo of Rabbits, & a Photo of a 13 Year Old Burt Dubin Classified Ad!)
  2. THE FARM CEO (Issue 36): Rabbit Farm Business Startup As Alternative to Traditional Livestock Businesses, The Cost-Saving Farm Business Ideas Private/Closed Facebook Group Debuts, A Permanent Solution to Africa’s Low Per Capita Protein Consumption
  3. A Permanent Solution to Africa’s Low Per Capita Protein Consumption!
  4. Rabbit Farm Business Startup As Alternative to Traditional Livestock Businesses
  5. Layout Plan for TK Solagbade’s Proposed Best Practice Farm Biz Support Centre (FBSC)™ – Benin Republic

calavi

SDN Blog™

New posts from last week*

Monday:

[Tuesday]:

[Wednesday]:

[Thursday]:

[Friday]:

[Podcast] Real Reason Why Well Schooled People Commit Fraud (Tayo Solagbade’s “Difference Between Schooling & Education” Series)

[Saturday]:

N/A

[Sunday]:

True Story Real Life (Phone SMS) Sales Conversation with a Farm CEO client

ExcelVB Case Study: Code to hide the row for a cell that contains a specific text string

Tayo K. Solagbade*

Self-Development/Performance Improvement Specialist

*Best Practice Farm Business Support Specialist & Founder of the MS Excel Heaven Visual Basic Automation Club and Competition

Mobile: +234-803-302-1263 (in Nigeria) or +229-66-122-136 (in Benin Republic)

http://www.tayosolagbade.com

Tayo K. Solagbade is a Location Independent Performance Improvement

Specialist and Multipreneur (i.e. a highly versatile/multi-skilled entrepreneur), with a bias for delivering Best Practice solutions to Farm Businesses and others.

Since 2002, he has earned multiple streams of income providing individuals and organizations with personal development training and coaching, custom MS Excel-VB solutions, web marketing systems/web hosting, freelance writing services, and best practice extension support services (for farm business owners).

Tayo is the author of the Self-Development (SD) Bible™ and the popular Livestock Feed Formulation Handbook. He is also the developer of its accompanying Excel-VB driven Ration Formulator™ and the Poultry Farm Manager™ software.

He has delivered talks/papers to audiences in various groups and organizations, including the Centre for Management Development, University of Lagos, Christ Baptist Church, Volunteer Corps, Tantalisers Fast Foods and others.

In May 2012 he was the Guest Speaker at the Centre for Entrepreneurship Development’s Annual Semester Entrepreneurial Lecture at Yaba College of Technology in Lagos.

On 1st April 2013, Tayo (who reads, write and speaks the French language) relocated to Cotonou, Benin Republic to begin slowly traveling across the West African region.

His key purpose is to deliver talks, seminars and workshops on his key areas of focus and interest to interested audiences (Email tayo at tksola dot com for details).

In a previous life, before leaving to become self-employed, Tayo served for seven years (October 1994 to December 2001) as a high performing manager in Guinness Nigeria. He rose from Shift Brewer to Training & Technical Development Manager, and later acted in senior roles as Production Manager and Technical Manager.

In addition to constantly challenging the status quo and influencing positive work changes, he built a reputation for using self-taught spreadsheet programming skills (starting with Lotus 1-2-3, and later moving to Excel Visual Basic) – in his spare time – to develop Automated Spreadsheet Applications to computerize manual report generation processes in the departments he worked. Over four(4) of his applications were adopted for brewery level reporting.

Tayo holds a B.Sc degree in Agricultural Extension Services from the University of Ibadan, Nigeria, having graduated top of his class – with Second Class Upper Division honors – in 1992. He is an Associate Member of the UK Institute & Guild of Brewing, a 1997 National Finalist of the Nigerian Institute of Management’s(NIM) Young Managers’ competition, a Certified Psychometric Test Administrator for Psytech UK, innovator of Spontaneous Coaching for Self-Development™ (SCfS-D™), and Founder of the Self-Development Academy (SDAc).

When he’s not amazing clients with his superhuman skills (wink), Tayo works as the creative force behind his Daily Self-Development Nuggets blog – on which he also publishes The Farm CEO Weekly Newspaper (sent via email to paid subscribers) and his Weekly Performance Improvement IDEAS newsletter.

You can connect with him on Twitter @tksola.com and Facebook.

Visit Tayo Solagbade Dot Com, to download over over 10 performance improvement resources to boost your personal and work related productivity.

====
[IMPORTANT NOTE:====

On 4th May 2014, Tayo’s 9 year old domain (Spontaneousdevelopment dot com), which hosted his website, was taken over by Aplus.net.

Within a few days however, Tayo used his advanced self-taught web development skills to build a SUPERIOR “reincarnation” of it the website http://www.tayosolagbade.com.

But updates are still ongoing to URLs bearing the old domain name in most of the over 1,000 web pages, and blog posts

he’s published.

If you experience any difficulties finding a page or document, email Tayo at tksola dot com.

Click “Tayo, What Happened to

SpontaneousDevelopmentDotCom ?” to read a detailed narrative about how the above event occurred :-))

Here’s an article Tayo wrote, to inspire others to defy adversity, and bounce back to even greater reckoning at what they do EVERY time:

Succeed by Emerging from Adversity Like a Phoenix

(TayoSolagbade.com launches extra Hosting plan with FREE Web Marketing!)

And he wrote the one below, to explain why losing a domain name, no matter how old, NO LONGER determines your online success or otherwise:

A Proven Strategy to Find Profitable Buyers Regardless of Your Domain Name
==================

View Tayo Solagbade's video tutorials and demonstrations on Facebook Productivity Tips, Web Marketing, and for his Custom MS Excel-VB driven software applicationsJoin the SD Nuggets community on Facebook.comConnect with Tayo on Twitter.comConnect with Tayo on Google PlusConnect with Tayo on LinkedIn.com

Home |About | Contact | SD Nuggets™ | Speaking/Web Marketing IDEAS | Web Marketing Systems | Freelance Writing | MS Excel® Heaven™ | Cost-Saving Farm Biz Ideas

True Story Real Life (Phone SMS) Sales Conversation with a Farm CEO client

I’ve written several articles in the past about the powerful sales boosting advantage of building a client and prospects/potential buyers contacts database/mailing list. You can over time grow and nurture, then ultimately MINE it for “gold” i.e form or money from sales you make to buyers on it!

This is what I do, and I do it at low to zero cost because I make smart use of PC and Internet Technology, while selling mainly digital products and services delivered by the web.

The true story you are about to read, illustrates one of many ways in which I do what I do, to make money even on public holidays or weekends – sometimes while lying down or playing with my kids :-)

The ideas I offer here can be successfully adapted for use by any interested persons, using a little creativity regardless of your field of interest or specialization.

SMS Conversation Starts…

Me: Tomorrow’s Sunday…and I’m in the spirit :)

Get a FREE copy of my Excel-VB Church Records Manager (N50k value). See your email! [NB: Offer Expires @ Noon]

Client: Did you say freeeeeeeeee?

Me: Go read your email first – 12 noon no far O. Ahem: “The Spirit of the Lord is upon me..” Take action while it lasts O loool!

Client: Lol! Óyá! Take am sharply sharply. His-emall-address@gmail.com

NB: I found it intriguing that he actually thought he needed to supply me his email address, since I had always had it from the very first time he called months ago. Indeed I have email and phone lists for clients and prospects that I regularly send offers to!

So I sent him this teasing reply:

Me: See you dis man. Me I don send you email since b4 I send my SMS lool

Client: You are blessed by the Most High.

Me: Pastor (name-removed) lool!

By way of interest, here’s the email offer I sent him, in which I wrapped a FULL PRICED offer of my new audio podcast product (on Biafran Alternative Feed Formulation Ideas) around the FREE gift of my Church Records Manager app built 9 years ago:

*********************Email Starts******************
Get a FREE personalised copy of my Excel-VB driven Church Records Manager (N50k value)

Tomorrow’s Sunday…and I’m in the spirit :-)

Get a FREE personalised copy of my Excel-VB driven Church Records Manager (N50k value) when you buy my new Audio Podcast titled “Amazing Story: How Biafran Scientists Innovated Low Cost Animal Feed (During the Civil War) Using Zero Cost Local Ingredients”. See http://tinyurl.com/biafratest |

Price = N2.5k

Pay to bank or like some buyers do, send airtime to a mobile number I send to you.

Reply YES to claim it.

NB: Offer expires 12 noon today, 17th Sept 2016.

Enjoy your weekend!

Tayo K. Solagbade www.tayosolagbade.com

*********************Ends******************

Profiling your clients will make it easy for you to up-sell to them later on, and make more money!

When a prospect contacts me online about products or services I offer, I ALWAYS ask him/her to CALL me on my mobile number, so I can ask 3 important questions that will guide me in:

A. Establishing that s/he is a serious inquirer

B. Responding later via email to his/her inquiry.

Anyone that refuses to call gets ignored. All my international buyers from across Africa, Canada, UK, UAE etc went through this process before they could buy from me, and I’ve found that it inspires mutual trust and respect.

So I knew from profiling the above mentioned client 5 months ago, when he called about and eventually bought my$375 USD priced Excel-VB Poultry Farm Manager app, that he worked as a Church “leader” in his spare time.

He was not the only one. I knew others on my mailing list, and had broadcast the offer to all of them.

But he had responded first and that was not surprising since he’d recently contacted me via Whatsapp after reading my article about the app.

Here’s what he said back then on Whatsap

Client: Hello Tayo!
Happy new year. ☺
…been quite busy with work.
I saw your mail w.r.t. Excel-VB driven Church Records Manager. I love its simplicity!

Well done [Sep 1 @ 10.41a.m]

Me: Thanks. That app was built > 8 years ago loool!

Client: …the video and download links aren’t active. Any clue?

NB: I respond by send an audio message saying the app is FREE for any persons who pay to join my Excel-VB club.

I add that there is no video and only the screenshots he’d seen were available.

I then type the following closing message:

Me: By the way, if you’re not interested in joining the XLVB club, you can still get the app via your membership of my Farm Biz Ideas club which gives you 40% lifetime discount on ALL products/services I offer. That means you instead of N50k, you get to pay N30k. As a gesture of goodwill, I’ll offer you N15k if you pay on or before 5p.m today. Call it my Solar Eclipse promo loool

I got no response from him and so moved on. But I make a mental note to “work” that angle by thinking up a new offer

That new offer is the one he’s responded to today – hopefully, he’ll not balk at buying the N2.5k audio podcast product, to get the FREE N50k app…lol!

Whatever happens, I’m sure you get the idea.

THIS is an example of how I sell – and I learned to think about making money this way 24/7 by studying ideas advocated by geniuses like Robert Kiyosaki.

The most important lesson I learned from is how to print my own money by creating Cashflow Generating Assets – in my case, with a focus on digital delivery platforms.

Several of my past articles on this blog (like this one) offer ideas you can use to do that.

I create and sell information products in book form, as videos, or in audio form directly downloadable or delivered offline via courier on my branded DVDs etc.

With regard to custom Excel-VB solutions, I have a growing range of popular apps bought by business – especially farm operations.

But I also have many more apps I built for all sorts of clients from my decade long pavement pounding past that are just lying idle on my disks.

This is because I’ve narrowed my focus to serve what I’ve identified to be my most lucrative niche market.

But rather let them go to waste, I constantly review potential opportunities to sell such otherwise obsolete apps, or to bundle them with other in demand products/services as deal-sweeteners.

I share this story to illustrate the power of building relationships to facilitate selling to total strangers, regardless of geographical distance.

It is only when you profile a potential buyer that you will more accurately understand their felt needs, interests and preferences.

This is what I’ve done for years, selling to buyers in and out of Africa in a manner that’s helped me build valuable high quality lasting friendships with clients I’ve yet to meet in the flesh.

It goes without saying, as can be seen from the conversations shown above, that selling this way can be a lot of fun. You should be able to enjoy yourself in doing a business you love and making money in the process.

Adopting the ideas I’ve share here can help you do just that.

Send me a message if you need help.

Related Articles

  1. The Best Way to Make Money (True Story)
  2. How You Can Create Income Generating Assets Without Having a Job or ANY Money! (True Story)
  3. Spontaneous Coaching™ Program: Monetize Your Expertise to Make EXTRA Money With LESS Effort by Creating Cash Flow Generating Assets (CFGA)™

To Succeed, You Need to be a Problem Solver [True Story: Real Life Problem Solving Email Conversation With New Buyer of my Excel-VB Ration Formulator App]

Finding buyers for your products/services can be hard, but what is even harder is GETTING and KEEPING those buyers satisfied, so they do NOT feel what is called “buyer’s remorse” and demand their money back, or refuse to give you repeat business.

Having said the above, let’s be clear about one thing though:

You CANNOT please all your clients. There will be those with whom you simply will not be a good fit – and it will be NO FAULT OF YOURS. When that happens, you must be ready to let such people go. NEVER make the mistake of assuming you have to keep all clients at all costs.

In other words, client attrition is a necessary evil (I call it a blessing) that ALL of us will have to deal with every now and then.

What is crucial however is that you ensure that you keep it as low as possible, and ensure it does NOT happen with those you know are your ideal clients i.e people who fit your target audience profile.

In my case, I learned YEARS ago that NOT all buyers deserve to be my clients, so I’ve developed a screening system to identify and keep such people out of my network of potential buyers as much as possible.

With that system in place, I then go all out to use my marketing arsenal to rope in those who remain, and ultimately sell to some of them.

However, once a sale happens, I DO NOT go to sleep!

Instead, I stay alert for ANY issues that may be raised by the new buyer – even as I keep close contact (via periodic email, Whatsapp and phonecall “Hellos”) with even older clients.

If s/he (or any of the others) raises ANY issue with the solution provided, I instantly click into my accelerated Support Service Provision mode.

During this phase, I draw on all my knowledge and experience, as well as information from past client interactions, to help the client get the desired outcome in using the solution delivered to him/her.

I’m proud to say that 95% of the time time, I have succeeded in addressing raised issues, earning myself the client’s subsequent appreciation

In many cases, that ended up opening the way for more up-selling opportunities in the future, and at some point a real lasting friendship with him/her.

The screenshots and email transcripts reproduced below, illustrate a real life example in which I employed the strategy described in this article, very recently, to solve a problem for a “newly minted” buyer of my Excel-VB Ration Formulator app.

========

BELOW: His email informing me of the difficulty he was having, getting the app to run normally…

=========

Sep 15 (2 days ago)

Good morning
I was so busy during the Salah break that I was unable to down and run the RF app. However I was able to download the RF-Exports.xls , data-appended.xls and the zipped folder that contains the picture guides. And also the 4 YouTube videos. It seems these 2 excel files are not the main app for the ration Formulator because I could not find the login screen in order to use the password you provided in your email. Thanks

Sent from my iPad

am-64bit-shot0-start

==================

BELOW: I send him a reply, after speaking on phone with him – adding URLs to a video on how to enable macros etc….

=================

The video shows how. The 2 articles offer additional information and education

1. Start-Up – Excel-VB Ration Formulator.avi – YouTube | 23 Nov 2011 | Tayo Solagbade shows how to enable macros (in Excel 2007) to run his Excel-
VB …

http://youtube.com/watch?v=z8B1yX8e-GY

2. [Tutorial 01 – ExcelVB Coding Tips & Tricks for Accountants: How to Enable Macros in different versions of MS Excel I.e 2003, 2007, 2010 and 2013! | SD Nuggets™

http://tayosolagbade.com/sdnuggets/tutorial-01-excelvb-coding-tips-tricks-for-accountants-how-to-enable-macros-in-different-versions-of-ms-excel-i-e-2003-2007-2010-and-2013/

 

3. Protect Yourself from Macro Viruses [Potential Dangers of Enabling Macros in Excel-VB Workbooks From Unfamiliar Sources] | TayoSolagbade.com

http://excelheaven.tayosolagbade.com/?p=604

I will call you.

Tayo
Sent from my BlackBerry wireless device from MTNam-64bit-shot0
=====

BELOW: The above turns out to have been correctly done by him and NOT the issue he was having. So I send him ANOTHER reply, after speaking on phone with him – this time I add 2 PDF files, with explanatory notes about how their contents may help solve what I suspected to be the likely issue he was having

=====

Tayo Solagbade <tayosolagbade@gmail.com>

AttachmentsSep 16 (1 day ago)

to aliyu, Tayo
Hi Aliyu,

See attached file named Aliyu-PFM-Login-Screenshots.pdf

My conversation with you indicates you’ve most likely got this covered…but I still include it because of the details I added regarding the Mac OS

Excerpt: If you’re having this experience while trying to run it on your Mac then it’s understandable/expected. Like I told you, my apps are built using Windows based MS Excel version which uses VBA code syntax that’s not fully compatible with that in the Mac OS version of MS Excel.

My advice is that you run the app on a PC that runs Windows for best results.

However, below are 2 articles I’ve written to offer information, education and basic support for Mac users who have bought from me:

1. http://tayosolagbade.com/sdnuggets/you-need-this-zero-cost-app-for-trouble-free-use-of-excel-vb-windows-based-apps-in-excel-for-mac/

2. http://tayosolagbade.com/sdnuggets/useful-question-answer-email-conversation-with-a-new-farm-ceo-user-of-my-excel-vb-driven-poultry-farm-manager-pfm-software/

====

NOW, here’s another possibility to consider:

I just recalled that a past client (by name “Ekene”) experienced a problem (for another of my software – The Poultry Farm Manager) which was due to a compatibility conflict between my app (which was developed for 32 bit MS Office) and 64bit MS Office installation on his system.

I’m not sure if this might be the case with you. The attached PDF explains how to check which of the 32 or 64 bit MS Office versions you have on your PC.

However, as long as what you have on your PC is a licensed version of MS Office, the instructions in the attached PDF will easily resolve the conflict for you.

Otherwise, you may need to reinstall MS office and choose to install the 32 bit version this time around.

Full details of how you may have ended up having the 64 bit version installed for you is given in the attached PDF – based on information I compiled from the Microsoft forums.

I’ll call you once I send this email off to you.

Cheers,

Tayo
PS: Note that the PDF was prepared based on error reports sent me by Ekene, which differ from yours. I’m however not sure if they may be due to the same root cause. So I recommend you read all 3 pages carefully, then follow the -prescribed steps from pages 2 to 3.

am-64bit-shot1

=======================

BELOW: He replies to confirm my suspicion that the second possibility (regarding 64bit MS Office) turned out to be the cause of the problem he was having

=======================

 

11:42 PM (15 hours ago)

to me
Good evening I just got back home and finish reading your mail. Both the pc and the Mac are running 64 Bit operating system. I think that is the cause of the issue am having. Thanks a lot

Sent from my iPad

am-64bit-shot2

Final Words

I share the above true story to give the reader a real world relevant example of how to use the ideas I advocate – and to provide proof that I practise what I preach – so s/he can feel inspired to do the same.

A Buyer’s Feedback About my Audio on Biafran Scientists’ Animal Feeding Innovations!

[Audio Podcast] Amazing Story: How Biafran Scientists Innovated Low Cost Animal Feed (During the Nigerian Civil War) Using Zero Cost Local Ingredients

************************************
A Buyer’s Feedback Within Hours of Getting the 1.5 Hour Long Audio
************************************
=Starts=

“Good evening

I really enjoyed the audio lectures you have actually hit the nail on the head and you also strengthen some of my belie(f)s and convictions about running a farm. I would also like to know the names those plants you talked about on the lectures so that I can learn more about them.

Finally I would like to get the PDF or url link to the Indian website that carried out research on alternative feed ingredients for livestock feed production. Thanks a lot. ” – Aliyu Muhammed

Sent from my iPad

=Ends=
************************************

In this audio podcast, Tayo Solagbade, using documented exploits of Biafran scientists during the 1967 – 1970 war as reference, discusses tried & Tested practical ideas for Farm CEOs to deal with feed production hardships they face today!

NB: The price for this audio reverted to N2.5k from midnight of Wednesday 7th September, 2016.

Format: AMR Audio = 6MB [MP3 = 20MB]

Duration: 1.5 hrs

Price: N2.5k

Preview: http://tinyurl.com/biafrafeed

GET FREE AUDIO SAMPLE:

Email your phone number to info at thefarmceo.net and I’ll send you Part 1 (0.5 hrs long) as a gift – along with bank payment details, in case you decide to pay, so I can send you Part 2 (1 hour long).

By way of interest, during the N1k promo period…

A long term client, Alhaji Sanni sent Etisalat airtime to my wife, at my request as payment for the audios.

A day earlier, another client, Azi Bulus had sent MTN airtime to my mother, at my request as payment.

A day after, Aliyu Muhammed – at my suggestion (since he used Diamond bank) – got a friend to do N1k online transfer via GTB to me on his behalf.

This was his first purchase from me, even though he’s been following my work online for a while.

In fact he only recently sent me the following message after reading my article linked below:

************************************
“Good day sir I sent you the link to your article as a reference. I really enjoy your articles even though I have not yet bought any of your products yet. I love your thinking I wish more Africans can think like you not just Nigerians. Best regards.

P. S.
thanks a lot for the wonderful articles. Keep it up” – Aliyu Muhammed

Here’s the URL to the article he read:

Conversation with a Nigerian in Diaspora, About Nigeria | SD Nuggets™

http://tayosolagbade.com/sdnuggets/conversation-with-a-nigerian-in-diaspora-about-nigeria

************************************

Get this audio free (N2.5k value) when you buy my popular Feed Formulation Handbook and software (N20.5k).

Contact me for details

Tayo K. Solagbade*
Location Independent Performance Improvement Specialist & Multipreneur

*Best Practice Farm Business Support Specialist & Founder of the MS Excel Heaven Visual Basic Automation Club & Competition

Mobile: +234-803-302-1263 (in Nigeria) or +229-66-122-136 (in Benin Republic)

[Get Audio FREE via Whatsapp] Useful Ideas for Low Cost Animal Feed Production Using Local Ingredients – based on Civil War Experimentation by Biafran Scientists

[Update 11th Sept. 2016: A Buyer’s Feedback About my Audio on Biafran Scientists’ Animal Feeding Innovations!]

I wanted to be sure it would work before I announced this non-cash option anyone can use to get my new (1.5 hour) audio podcast titled “Useful Ideas for Low Cost Animal Feed Production Using Local Ingredients – based on Civil War Experimentation by Biafran Scientists”.

Quick Take Away:

(1) Learn how you can get Part 1 of 2 (30 minutes long) FREE by adding me on Whatsapp

(2) Learn how you can get Part 2 of 2 (1 hour long) by sending me MTN airtime.

How one Farm CEO did it:

Azi Bulus is a Farm CEO based in a middle belt state in Nigeria, who also works as a lecturer in the state’s university.

Due to his busy schedule, the idea of going to the bank to pay such a small amount as N1k did not appeal to him — understandably (he does not currently use online banking).

NB: The price for this audio reverts to N2.5k from midnight today, Wednesday 7th September, 2016.

So he sent me SMS (I was visiting my parents with my kids at the time) to ask if he could pay by sending me N1k MTN Airtime on my Nigeria line as payment.

I consulted with my kids and they recommended that I send him their grandmother’s phone number (so we could gift her the airtime).

She has since confirmed getting the promised airtime, and I’ve sent him the audio files.

To do what he did, you can follow the instructions below:

1. Make sure you have N1,500.0 minimum airtime loaded

NB: The price for this audio reverts to N2.5k from midnight today, Wednesday 7th September, 2016.

2. Then dial the following code on your phone:

*600*08033021263*1500*0000#

(NB: I’ve inserted my phone number above).

The 0000 should be your default PIN to use this service. If you get prompted to set a new PIN, do so then replace 0000 with whatever your new PIN is.

The above code is for MTN users who want to send me MTN airtime as payment.

NB: If you don’t use MTN, you can buy MTN recharge card and scratch/send the PIN via SMS or email to me, making sure to keep the recharge cards until I confirm loading it successfully as airtime.

Here’s the original SMS announcement from yesterday a.m:

=Start=

True Story: Useful Ideas for Low Cost Animal Feed Production Using Local Ingredients – based on Civil War Experimentation by Biafran Scientists

MP3 Audio | 1.5 hrs

Price = N2.5k

*Pay N1k before MNT today & get it via email or whatsapp.

Reply YES to claim it.

Tayo K. Solagbade

=Ends=

I’m sending Part 1 to everyone on Whatsapp as a gift. If you want it, just add me using my MTN Benin line: +229-66-122-136

Part 2 of the audio presentation goes to those who pay the required N1.5k.
NB: The price for this audio reverts to N2.5k from midnight today, Wednesday 7th September, 2016.

PS: Read the preview I published recently on my blog

http://tayosolagbade.com/sdnuggets/useful-ideas-for-low-cost-animal-feed-production-using-local-ingredients-based-on-creative-civil-war-induced-experimentation-by-biafran-scientists/