The idea that companies must “delight” their customers has become so entrenched that managers rarely examine it. But ask yourself this: How often does someone patronize a company specifically because of its over-the-top service? You can probably think of a few examples, such as the traveler who makes a point of returning to a hotel […]
Continue reading...This CSI series is a public service to give CEOs, & those aspiring, ready-to-use experience-based information & education. The purpose is to promote experience-sharing amongst CEOs, about Indigenous Knowledge Systems.
Indigenous Knowledge Systems (IKS) are tried and tested practical techniques/methods developed by active players in a venture to get improved results, often through application of creativity and innovation.
...a retired senior manager from a popular multinational, now - owner of a Recirculating Aquaculture System (aka RAS) based Seed Catfish Production Farm Business in Nigeria's Ibadan.
...renowned US based veteran mentor of international speakers, Creator of the Speaking Success System...and author of "How to Bust Loose: and use Mental Alchemy to take command of your life."
...a UK Based Nigerian born Professional Speaker, Business Growth Coach and Marketing Consultant with an amazing rags to riches story.."
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Wednesday, January 18, 2017
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