Tag Archives: Part 2 of 2

Tayo Solagbade’s Excel-VB Poultry Farm Manager – Video Interview With Lagos Farm CEO After Problem Resolution [PII 055: To Succeed Even When Things Go Wrong, You Need Mastery of Your Craft – Part 2 of 2 | Based on a True Story]

In this second and concluding part of yesterday’s newsletter, I feature the FULL video interview (with the verbatim text transcript). I recorded it with Thompson Obuseh, a Lagos based Poultry Farm CEO, after I’d resolved a major part of the “Compile Error” problem he’d been having, for 4 days with my Excel-VB Poultry Farm Manager on his 64-bit laptop computer.

Preamble/Background

On Sunday 26th February 2017, between 10:45 a.m. and 3p.m, I spent time with a young Poultry Farm CEO named Thomas Obuseh. It was the first time we were meeting face to face, in the flesh, since he first made contact with me on phone back in August 2016.

I’d made him an offer then which he’d not taken up. Then on Tuesday 20th February 2017 he’d called in at about 8a.m and 24 hours later, he’d made payment to take up a new offer I made to him.

However, over the next 4 days after I emailed him a personalized copy of the software, he had NOT once succeeded in making use of it, due to a nagging “Compile error” message it kept throwing on his Laptop.

I tried to support him remotely, to no avail. He was understandably disturbed – & even expressed doubts that the app worked!

To resolve the problem, I invited him to meet me in Ikeja, made upfront payment to his bank account to cover to/fro fueling of his car from his Victoria island based, so I could solve the problem – and prove that my app worked!

By the time we were done, I got him to take a photo with me and also recorded THE testimonial video you’re about to watch, of him sharing his feelings and observations about what had been done, and the experience he’d had using the app, in the few hours he’d used it.

Read Issue PII 055 of my Performance Improvement Ideas newsletter published yesterday Monday 27th February 2017, for details of how I identified the code module declarations (for Windows API calls I used in my app) that new requirements needed me to adding the PtrSafe attribute highlighted in the error message to.

1. Read this video’s text transcript below, and the full story about what happened here

2. Watch 16 step-by-step User Guide Video Demos at www.tinyurl.com/15pfmVideos

3. You can contact me using the form at www.tayosolagbade.com/contact.htm

The PFM has been proven to work in Excel 2007 up to 2016 without ANY problems – and this is captured in video demonstrations.

The problem Thompson had is more of a rare exception, than the norm. Thompson himself estimated there will probably be only 1 in 50 buyers I would encounter with his kind of peculiar situation, in which his laptop is always plugged into the corporate network where daily automatic updates happen to its Windows and Office installations.

An Excel-VB app like mine, meant for private use by the owner, when run on such a laptop would be encounter restrictions designed to prevent unauthorized apps with potentially malicious code from running without limitations on it, since it could infect other PCs on the network if it was a virus.

In case you’re not aware, Excel-VB code has been successfully used to create harmful virus applications that have caused major damage in the past.

This is the reason why Thompson’s 64 bit laptop settings were stricter than those on other 64 bit computers I’d seen my app run on before meeting him.

Read Issue PII 055 of my Performance Improvement Ideas newsletter published yesterday Monday 27th February 2017, for details of how I discovered I needed to make changes in the code module declarations (for Windows API calls I used in my app) by adding the PtrSafe attribute highlighted in the error message.

Below: Verbatim Text Transcript  of the Video Testimonial Interview with Thompson Obuseh which I recorded with him, AFTER we were done

Tayo: Right. So I’m speaking with Mr. Thomas. How do you pronounce your surname again?

Thompson Obuseh: It’s not Thomas actually. It’s Thompson Obuseh.

Tayo: Okay Thompson – sorry! Apologies for that. Okay, I know when we met this morning, I could see smoke coming (from your ears)

[Both laugh]

Tayo: So, so…maybe I should show my face [Camera turns to briefly show Tayo’s “mug” :-)]

Tayo: This is me O, guys Ehn! [Camera returns focus to Thompson]

Tayo: Now, it’s been a long time since I did a video, but I want to do this because this relationship has happened and I’m happy about the way we ended it. So ehm Thompson, we’ve had a session – about 2 hours right…probably more than that?

Thompson Obuseh: More like 2 hours

Tayo: More like 2 hours. Okay and ehm Thompson came (driving) all the way down from Ajah

Thompson Obuseh: Yes. It’s even beyond Ajah sef. Abijo – that’s where I stay.

Tayo: Oh really?

Thompson Obuseh: Yes, I stay in Abijo. I just dey say Ajah because…

[Video cuts off due to run down of my workhorse Blackberry Smartphone’s battery]

Luckily, I’d gotten my 18 year old son to lend me his Gionee E3T Smartphone as a backup in case that happened (Experience having taught me well in the past!).

So, about 2 minutes later, we started the interview all over again – but only after I’d gotten Tom to teach me how to use the touch screen interface of the phone.

By way of interest, I am yet to embrace those kinds of devices due my bias for the key based use of mobiles. As a result, my kids use cooler looking and more expensive mobiles than I do! Why? Well, that’s a subject for another day.

====

Tayo: Just a minute O. Okay. Alright, so ah, this is Mr. Thompson Obuseh. Ah I was just making a comment that when we first met, after I got directions to get him down to this place in Omole Phase 2, I’m serious, smoke was coming from his ears

[Both laugh]

Tayo: We had been on phone for 4 days or 5 days sef, and it was not funny. He was getting compile errors from the Excel-VB Poultry Farm Manager, and me I could not understand where compile error was coming from.

Anyway, long story short, I had to direct him to meet with me. You know, we were all blowing grammar on the phone.

I said “Let’s just meet and sort this thing out once and for all!”

Ah, he’s going to speak now. We’ve finished…we’ll we’ve gotten some things started. At least we have sense of direction and I just want him to comment on how he feels NOW!

[Both laugh]

Thompson Obuseh: Well, I’m a lot (better) because I invested some amount of money and I was not getting results. Like every customer

Tayo: Naturally…

Thompson Obuseh: Yes. Naturally, like every customer if you don’t get service for what you have paid for…

Tayo: You start wondering…

Thompson Obuseh: Yes, you have to wonder. But now I think there’s a sense of direction. He’s been able to resolve let’s say 50% of the problem. I can now use it, but the others as they should come up, he promised to fix them.

Tayo: Yeah. Okay, good. And eh, what would you say in terms of, how do I put it now, the application itself. How easy it is to relate to? How to you find it?

Thompson Obuseh: Ah, from what I’ve seen, just like I saw online, I think it’s good…the interaction is perfect. You just need to have the basic knowledge of Excel just to use it. Yes. You can interact with it excellently.

Tayo: Right, so this is me speaking. Let me show myself [Laughter]

Thompson Obuseh: You can show yourself

Tayo: Yeah, you told me about how to do it, but you know, me and this thing, you guys are seeing us abi? [Laughter]

Tayo: Okay so, we’re  making fun of ourselves now. It turns out that Thompson’s wife speaks French and teaches French. So, since I speak French, that’s another dimension to the whole thing. Anyway but it’s been a useful experience for us today, and ehm I’m sure we’re gonna sort this out to final point. And then I’ll be using Thompson’s version for any other person that comes with this wahala of compile error. I just carry am throway – “Take, no disturb me!” [Laughter]

Thompson Obuseh: (Jokingly) Well, it’s good. maybe you just have to give me some commission

Tayo: Yeah, no…we’re going to…what we’re even going to do is, this video, we’re going to say, without Thompson coming up with his compile error thing, I wouldn’t have had a need to come and look at it and actually meet…I cannot remember when last I met with anybody. Because I’ve been selling and people are just using it, and we talk, and they say I’m made entry, I had this…plotted this chart…

So when this happened…he rightly pointed it out, I don’t disagree, that having the opportunity to do this has created a new dimension in terms of level of users. Because there are some users who will have this problem he’s having and we’ll be able to have an answer for them.

Thompson Obuseh: Instant answer. Once he’s just…say don’t worry, this is what we’ll do.

Tayo: Yes, no need to asking questions. Just say “Oh, that’s the problem you’re having? here is the solution! We’ll call it “The Thompson Solution” {Laughter]

Tayo: Alright, cheers men

Thompson Obuseh: Alright, bye bye.

Many People Who Should Write Are NOT Writing – and YOU Are Probably One of Them (Read This to Learn Why) – Part 2 of 2

Who better to tell you what it feels like(or takes) to survive as a start-up entrepreneur, if not someone currently in the struggle – or recently out of it? To get an authentic update on the situation in Nigeria, would you ask someone who travels once-a-year to Lagos on official visits – or would you ask your Aunt who LIVES in Lagos, and visits New York on business every other month?

The foregoing is why I chose to write about my experiences early in my entrepreneurial career, and not wait till I got “up to the very top” before doing so.

I wanted people who needed it to get it raw and undiluted, as I like to say (I also wanted to use my writing to put on record the struggles I passed through, and had to learn to overcome). It’s more useful that way!

NB: This is the second and final part of this article. Click here to read part 1 of this 2 part series.

Incidentally we need not wait until we have succeeded in achieving the goal we pursue before we write for others to learn from us.

For instance a person who never made it to the finals of the Olympic 100m, could use THAT thought to motivate him/herself to draw from his/her “failures” and coach a younger athlete with potential to win the gold.

Taking this further, a person who has “failed” in a bid to achieve a valued life goal could, with a positive mental attitude, articulate a set of learning points about what caused him/her to fail.

And s/he could use them to teach others(one-on-one or through a book or article) about what to do to increase their chances of success.

You do NOT need to wait till you become the Managing Director before sharing useful learnings about how to pursue career advancement that you pick up along the way.

This is because while you are BUSY “climbing”, others coming after you will be in the process of taking the decision to START “climbing”. And compared to you, will be LESS experienced or knowledgeable about what to expect.

Many of them are likely to appreciate hearing from you, up front, some hints about what they will face during their journey. They would also be grateful to learn how you dealt with the challenges that cropped up, plus what you think THEY can do to make good progress.

In my case, I began sharing insights gained from my experiences as an entrepreneur, back in 2002, my startup year – through writing articles and books, and in daily interactions.

Today, I’ve gotten lots of failures and successes under my belt that enrich my writing and speaking even more. And I have HIGH QUALITY tips I can give, based on what I’ve discovered works, and does not work.

I implore you to begin documenting as much of your own experiences as possible. This way, you can also become equipped over time, to share useful learning with others, and make their journey less difficult.

No one person has the duty of teaching others about how to succeed in life.

Every one of us can teach what s/he knows to those who need to know it by writing about it. The best part is that once you’ve written it, you will not need to write it again. All those who want it will only then have to go to the bookstore or website where it is available and get their copy.

I Found Supporting Evidence That “You Need To Write”, In Dr. Spencer Johnson’s Book: “Who Moved My Cheese”!

Now, here’s something interesting…

I got even more convinced that writing as early as possible in my journey was the right thing to do, when I read the little book titled “Who moved my cheese?” written by Dr. Spencer Johnson.

What follows below are insights I gained from reading it, which I believe will benefit you as well…if you keep an open mind that is ;-))

The Book’s Parable About Hem & Haw(2 little people) As Well As Sniff & Scurry(2 Mice)

The book narrates an engaging parable about 4 characters – Sniff and Scurry (2 Mice) and also Hem and Haw (2 little people).

The parable illustrates the various ways different people react to unexpected changes/setbacks that occur in their lives on a daily basis.

The author’s parable admonishes us(readers) to learn to laugh at ourselves, and the mistakes we make in life, (so as to be able to learn from them and “move on” with our lives).

Dr. Johnson uses the analogy of “moving cheese” to illustrate how our circumstances/situations in life will inevitably change.

The moral of the parable is that we all need to be prepared for those changes when (not “if”) eventually they occur. If we’re prepared, and we respond quickly and intelligently to them (instead of protesting and complaining), we will often find that we end up being better off in the long run.

Dr. Johnson takes the reader through a series of scenarios in which the 4 characters employ various methods to deal with the unexpected changes.

The 2 little people – Hem and Haw – unlike the mice, had major problems getting over the setback – and moving on with their lives. Not surprising is it? A typical human reaction.

Hem in particular remained adamant that it was “unfair” for the cheese to have been moved. And he prevailed on Haw (who over time became more disposed to trying to find a way out of the fix they were in) to stay with him till things “returned to normal”. Or at least until “someone gave them an explanation” for moving their cheese.

How familiar does that sound. Don’t we humans have that habit…!!!

Remember! It’s a parable, and if you think back to our lives as humans, you should’t have much problems recalling those occasions when you’ve been a complainer.

Sometime in the past(or possibly even now) you may have been just like Hem – who never saw any good in a change that affected you(in your opinion) “negatively”.

An example of such a change is a lateral movement from your job to another seemingly less glamorous one in your company.

Lest I reproduce the entire book here, I will get straight to the point I wish to make. At a point, Haw decided that since the mice had taken off in search of another cheese almost immediately the initial cheese had moved, he would do the same.

So, he left Hem, (after trying without success to get him to go along), sitting and complaining, and began his search.

“Haw” Starts Writing To Share What He Learns BEFORE He achieves Success

As he journeyed, he made a lot of new discoveries, gaining new and fresh insights that excited him a great deal. In fact, he found the learnings he picked up while trying to find new cheese so profound that he decided to write each learning on the wall(in form of a short phrase).

This was so that anyone who was coming along after him, would benefit from the knowledge he had discovered.

Examples of the phrases he wrote are: “If you do not change, you can become extinct”; “When you move beyond your fear, you feel free”; and “Imagining myself enjoying new cheese even before I find it, leads me to it”.

I have chosen to adopt the method used by Haw, by writing to share my experiences so far, for the benefit of others who might wish to also go into entrepreneuring.

Even before he found new cheese, Haw began to share the little knowledge he was picking up along the way/during the journey. He felt (quite rightly too) that there was no point waiting till he got to the “end” of his journey, and found new cheese, before he shared the little he already knew.

This was because he recognized that he was experiencing useful – though sometimes painful – lessons that could benefit others tremendously, if they knew them before facing similar challenges.

Final Words: Writing About Your Experiences, To Help Others, Will Rarely Be Easy…But It Will Be Worth It

I personally believe that it takes strength of character – and tremendous self belief – to repeatedly make out time to do this. Writing like I propose here involves sharing (sometimes) painful lessons learnt (through writing, and/or speaking), in the pursuit of a challenging goal(s), especially while still working to achieve it(them).

Another lesson we can take away from Dr. Johnson’s book, is that we can each move our own cheese(become “masters of our fate”), instead of waiting for others to do it for us.

Over a decade ago, I chose to “move my own cheese” by leaving the comfort of what should have been a comfortable job in a corporate organization, to follow my longstanding vision of running my own businesses.

I also decided that I wanted to spend much of my time, sharing with others about how to do the things I have achieved in various areas of my past, present and future endeavours.

We need to share information/knowledge and discoveries about life, and how to live it better, with each other.

We need to do so regularly, and with plenty of excitement and passion. Our actions in this regard must be borne out of a genuine desire to enrich the lives of others, and help them get ahead like we are doing.

The result would be a society in which mutually beneficial exchange of information takes place among people in a way that enhances social development, making life more fulfilling for every member.

A society where this happens continually, and spontaneously, would be a very successful one. Many developed countries are already on the path toward attaining this futuristic state.

Developing countries which desire to achieve similar progress, will need to challenge MANY MORE of their members to write MORE OFTEN. This would at some point translate to giving (more) public speeches, conducting seminars, practical workshops, coaching programs.

All of which would be done based on authentic experiences they have had, that when shared could empower others to succeed in pursuit of their life goals.

Here’s the mistake none of us should make. Let us NOT wait for the government, or those in “power” to start this. Let each of us begin to do what s/he can from his/her own corner of influence.

And let us who are like minded and agreed on this course, selflessly work together to do more of it over time.

Sooner than later, those in government will take a cue from us and either get involved or organize similar efforts to consolidate ours!

NB: This article is based on excerpts from a write up first published online on 18th August 2006, by Tayo K. Solagbade via www.spontaneousdevelopment.com and www.ezinearticles.com