Tag Archives: customer relations management

The Customer Will NOT Always Be Right: Don’t Be A Victim Of Entrepreneur Abuse™!

(This article was originally published on a static HTML page on my (spontaneousdevelopment.com) website in March 2006 – from where I’ve now moved it to THIS blog platform)

I do not know what your experiences so far in business have been, but mine and those of a surprising number of others I have read – this year alone – tell me that the market in which we look for clients and prospects is awash with all kinds of characters. I have as a result adopted a philosophy that contradicts what the popular saying “The customer is always right” suggests. My purpose for writing this article is to: a). Help entrepreneurs who read my writing learn how to protect themselves from exploitation while trying to meet clients’ needs (b). Help those who patronise entrepreneurs learn how NOT to behave if they are to avoid being guilty of Entrepreneur Abuse™. Read this article to learn more about Entrepreneur Abuse™, and why you may need to distance yourself from a client/customer who practices it. Continue reading